IT Support Technician / Systems Administrator – Full Time

Anticipated Vacancies / Hiring Pool

The St. Thomas Police Service is seeking an experienced Systems Administrator / Technical Support person to work in a team environment with our current IT personnel. You will be working in a dynamic, fast-paced environment, which requires a high level of expertise in the support of a medium-scale multi-server, Windows Server 2019 Core/GUI and Linux environment. Principal responsibilities will include maintenance and administration of day-to-day helpdesk operations, Police specific applications, and software/hardware deployments and configurations in a high availability environment. Solid communications skills and an understanding of operational practices are required to ensure systems remain consistent and supportable. The candidate will also need


  • Security clearance check
  • Experience supporting Servers, mobile computers, laptops and desktops within a controlled office environment and highly distributed workforce.
  • Strong enterprise-level experience in the administration and implementation of Windows and Linux Servers in a medium scale secure environment.
  • Expertise in backup and recovery methods in a virtual environment.
  • Experience with HTML, Python, PHP and website design.
  • Strong understanding of Windows Server 2019 running core/Gui servers and multisite AD.
  • Strong understanding of Ubuntu Linux LTS
  • Strong understanding of Windows Terminal Services
  • Familiarity with Fortinet products specifically Fort iOS, Forticlient, Fortimail, FortiAnalyzer and FortiAPs.
  • Strong understanding of networking infrastructure (LAN, vLANs, WAN, and VPN).
  • Excellent analytical and organizational prowess with strict attention to detail.
  • Excellent troubleshooting skills.
  • Customer Service oriented.
  • Ability to communicate effectively with staff at various levels both internally and externally and at varying levels of technical/business knowledge.
  • Ability to meet tight deadlines, work in a fast-paced changing and high pressure environment.

Preferred Education

  • A+ Certification or experience
  • Network+ Certification or experience

Preferred Experience

  • Minimum 3 years working in a Microsoft Windows Active Directory Environment

Nice to Have Skills

  • Technical understanding of Microsoft Certificate Services.
  • Technical understanding of Token/Smart Card authentication.
  • Technical understanding of PKI Infrastructure (Entrust is a plus).
  • Technical understanding of Blade Servers and SANs.
  • Technical understanding of Exacq video environment.
  • Technical expertise with Microsoft Exchange.
  • Understanding of “Card Swipe” door access systems.
  • Expertise in Veeam Backup and Recovery.
  • Strong understanding of Powershell.
  • Experience working in a Police environment.
  • Cyber Security Experience.
  • Project management experience.


A cover letter and resume including references must be received by the St. Thomas Police Service by Thursday, April 22, 2021 by 4:00 p.m. either by email to (an email reply acknowledging receipt will be sent) or by mail delivery to:

St. Thomas Police Service
Constable Colin McGregor Building
45 CASO Crossing
St. Thomas, Ontario N5R 0G7

Ad for IT Support Technician/System Administrator April 2021


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